Free shipping on orders over $100! | herringstonesmarketing@gmail.com |

SHIPPING

  • We charge a flat rate shipping fee of $6.00.
  • FREE SHIPPING on orders over $100.00. *exclusions apply on site wide sales*

    WHERE IS MY ORDER SHIPPING FROM?

    • We fulfill orders from BOTH of our store locations (Monroe + Lafayette) depending on item brand and availability!
    • If you would like your order shipped from a specific location please email us at herringstonesmarketing@gmail.com or give us a call on our customer service line (337) 356-2079 and we can check availability for you.

    INSTRUCTIONS FOR RETURN

    • Before making a return, please refer to the return policy to ensure that your return meets the criteria stated.
    • Complete the return form shipped with your package and include it with your returned items along with original receipt.
    • Make sure to ship items back to location they were shipped to you from (see packing slip or receipt for location).
    • Once your package is received, please allow 10 business days for return processing. Once return is processed you will be notified by email your store credit amount.

    EXCHANGES

    • While we do provide a return/exchange form in our shipments, due to limited quantity of inventory, we cannot guarantee direct exchanges. If you would like to exchange your order for a different size or item, you will need to contact us immediately so we can try and pull the item or size (if available) which you wish to exchange. Give us a call at (337) 356-2079 or email at herringstonesmarketing@gmail.com

    STORE CREDIT

    • Store credit is issued to whichever store location your order was shipped from.
    • To figure out which store location your order was shipped from, look to your receipt and/or return form shipped with your order.

    APPLYING STORE CREDIT

    • If you see an item on our instagram or online you would like to apply your store credit to from a return, give us a call at (337) 356-2079 or email us at herringstonesmarketing@gmail.com with a picture of the item and we would be glad to help locate if that item/size is available at the location which your store credit was issued. 

     

    Questions?
    Please call customer service at (337)356-2079 or
    email us at herringstonesmarketing@gmail.com.

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