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FAQs

Basics

WHERE ARE YOU LOCATED?

We currently have five brick and mortar locations and one online warehouse in Louisiana.

HerringStone's Monroe
1830 Forsythe Ave
Monroe, LA 71201
Store Phone: (318) 388-2680 

HerringStone's Lafayette
111 Settlers Trace Blvd Ste #1001
Lafayette, LA 70508
Store Phone: (337) 993-0062

HerringStone's Baton Rouge
7474 Corporate Blvd Ste. C
Baton Rouge, LA 70809
Store Phone: (225) 239-5239

HeirLoom by HerringStone's Youngsville
1901 Chemin Metairie Rd. 
Youngsville, LA 70592
Store Phone: (337) 451-4853

HeirLoom by HerringStone's Houma
1795 B Martin Luther King Blvd 
Houma, LA 70360
Store Phone: (985) 709-0126

 

WHAT ARE YOUR HOURS OF OPERATION?

Of course, herringstonesboutique.com is up and running 24/7. Our store front hours vary by location: 

ONLINE WAREHOUSE:
Monday - Friday: 9a - 5p CST

STORE FRONTS:
Monday - Friday: 10a - 6p CST
Saturdays:  10a - 5p  CST 
Sundays: Lafayette, Baton Rouge, Youngsville & Houma 12p - 4p CST | Monroe - Seasonal

 

HOW CAN I CONTACT YOU?

HerringStone's Monroe
Store Phone: (318) 388-2680
Customer Service Line ( Call OR Text) : (318) 732-5149

HerringStone's Lafayette
Store Phone: (337) 993-0062
Customer Service Line ( Call OR Text) : (337) 704-1508

HeirLoom By HerringStone's Youngsville
Store Phone: (337) 451-4853
Customer Service Line ( Call OR Text) : (337) 450 - 8878

HeirLoom By HerringStone's Houma
Store Phone: (985) 709-0126
Customer Service Line ( Call OR Text) : (985) 790-3892

HerringStone's Baton Rouge
Store Phone: (225) 239-5239
Customer Service Line ( Call OR Text) : (225) 485-7789

HerringStone's Online
herringstonesCS@gmail.com

 

CAN I SIGN UP FOR YOUR VIP TEXTING?

Sure can! Sign up for our VIP rewards program and be the first to know exclusive sales in stores and online. 

  • Text ' HSVIP ' to 1-833-661-1130

    CAN I GET ON YOUR EMAIL LIST?

    You bet! You'll be excited to get the latest on new releases, exclusive promotions & more! Just scroll down to the bottom of the website – you'll see a box to enter in your email address. 

     

    ARE ALL OF THE ITEMS IN STORE ALSO ON YOUR WEBSITE?

    No, we have most of what is in our stores but not all. If you see something via instagram or snapchat you would like to order you can comment/message us with your size, state, and email and we will be happy to send you an invoice from that location via PayPal!

     

    ARE ALL OF THE ITEMS ONLINE ALSO IN STORES?

    No, due to brand availability not everything you see online will be available at all storefronts. For questions regarding in-store inventory, please give our store front a call that you will be visiting to check for availability.

    Gift Cards

    DO YOU SELL GIFT CARDS ONLINE?

    Unfortunately, we do not sell gift cards through www.herringstonesboutique.com at this time. Gift cards can only be purchased through our APP and used through our APP Portal. Gift cards can also be purchased in stores or over the phone to one of our brick-and-mortar locations. Gift cards can only be used from the location or APP from which they were purchased.


    CAN I USE MY GIFT CARD ONLINE?
     

    Unfortunately, gift cards can only be used at the store in which they were purchased from. However, if you see something you like online, you can look to the back of your gift card and give that location a call to see if they have the item you are interested in and order over the phone or you can order via email, Instagram, or Facebook!

     

    Shipping

    We charge a flat rate shipping fee of $7.00.

      WHERE IS MY ORDER SHIPPING FROM?
      • Please note, as of 4/1/2022- we ship all orders placed on www.herringstonesboutique.com directly from our online Headquarters based on availability!

        Returns

        Before making a return, please refer to the return policy to ensure that your return meets the criteria stated.


        Store Credit

        Store credit is eligible for regular priced merchandise only. The following items are FINAL SALE and cannot be returned:

        • Homecoming suits
        • Homecoming Hats
        • Swimwear / Bodysuits
        • Sale items
        • Mystery Box Items
        • Doorbuster Deals
        • Items purchased with a discount code/temporary sale of 30% off or more.

        Homecoming suits ordered via www.herringstonesboutique.com are excluded from our return policy for refund and are FINAL SALE. They are also excluded from any discounts and/or discount codes.

         

        Questions?
        Call/text (337) 446-6311 or email us at herringstonesCS@gmail.com