- RETURN POLICY
Our AURA pointed-toe ballerina mules are crowned with two faux leather straps encrusted with pearl studs. A smart and comfortable choice for sleek office outfits or other casual daytime plans.
THANK YOU FOR YOUR BUSINESS! If you shopped with us, we want you to be 100% happy with your purchase!
We offer EXCHANGE or STORE CREDIT for returns. All return requests must be made within 17 days of the order being received. Items must be returned to us within the 17 days. Returns that exceed this limit will not be accepted. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. Once a return is delivered, please allow 5 business days for it to be processed.
Store credit will be issued on the same platform from which the item was purchased. Example: If purchased on our app, credit will be applicable on the app. If purchased through our website, store credit will be issued to the website. Store credit with our app or website cannot be used in store locations.
- Homecoming Suits (exchange only see details below)
- Homecoming Hats (exchange only see details below)
- Swimwear / Bodysuits
- Sale items
- Mystery Box Items
- Doorbuster Deals
- Items purchased with a discount code/temporary sale of 30% off or more.
*Original shipping fees are non-refundable.*
HOMECOMING SUIT/HAT EXCHANGE ONLY POLICY:
Please be advised that all homecoming suits and homecoming hats are excluded from our return policy for store credit. If you are not 100% satisfied with your homecoming suit, please contact HerringStone’s customer service to exchange for another style. If you are purchasing a product as a homecoming suit please email our customer service rep at herringstonesCS@gmail.com to ensure proper notations are made!