All online return requests must be made within 17 days of the order being placed. After the return has been approved, please make sure it is delivered back to us within 14 days. Returns that exceed this limit will not be accepted. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. After 20 days, we are unable to accept returns on any purchases. Once a return is delivered, please allow 5 business days for it to be processed.
Online returns are eligible for a refund of item(s) to the original form of payment (excludes shipping) OR an exchange of the item(s).
We fulfill orders from ALL SIX of our locations depending on item brand and availability! Each item must be returned to us in the condition they were received in. Items must be returned unworn, unwashed and smoke, deodorant and perfume free. Make-up free & stain free. All original tags must be attached. Shoes must be returned in their original shoebox. We reserve the right to refuse a return if these conditions are not met.
The follow items are FINAL SALE and cannot be returned:
- Homecoming Suits
- Homecoming Hats
- Swimwear / Bodysuits
- Sale items
- Items purchased with a discount code/temporary sale of 30% off or more.
Homecoming suits ordered via www.herringstonesboutique.com are excluded from our return policy for refund and are FINAL SALE. They are also excluded from any discounts and/or discount codes.
*Original shipping fees are non-refundable.*
