Herbage Heel
- Description
- LOCAL PICKUP
- RETURN POLICY
- SHIPPING
We now offer local pickup in the Acadiana area! Please allow 2-4 business days for orders to process from our HerringStones Headquarters.
Orders will be delievered to our Pickup Location at 1901 Chemin Metairie Parkway, Suite 4, Youngsville Louisiana 70592, United States.
Our Youngsville Storefront is designated for pickup only not a fulfillment location. No product from your order is fullfilled by our Youngsville location
You will receive an email when your order is ready for pickup!
THANK YOU FOR YOUR BUSINESS! If you shopped with us, we want you to be 100% happy with your purchase!
We offer EXCHANGE or STORE CREDIT for returns. All return requests must be made within 17 days of the order being received. Items must be returned to us within the 17 days. Returns that exceed this limit will not be accepted. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. Once a return is delivered, please allow 5 business days for it to be processed.
Store credit will be issued on the same platform from which the item was purchased. Example: If purchased on our app, credit will be applicable on the app. If purchased through our website, store credit will be issued to the website. Store credit with our app or website cannot be used in store locations.
- Homecoming Suits (exchange only see details below)
- Homecoming Hats (exchange only see details below)
- Swimwear / Bodysuits
- Sale items
- Mystery Box Items
- Doorbuster Deals
- Items purchased with a discount code/temporary sale of 30% off or more.
*Original shipping fees are non-refundable.*
HOMECOMING SUIT/HAT EXCHANGE ONLY POLICY:
Please be advised that all homecoming suits and homecoming hats are excluded from our return policy for store credit. If you are not 100% satisfied with your homecoming suit, please contact HerringStone’s customer service to exchange for another style. If you are purchasing a product as a homecoming suit please email our customer service rep at herringstonesCS@gmail.com to ensure proper notations are made!
*Some Items may be shipped separately due to stock of inventory.
We know you will be anxiously waiting for your package to arrive to your front door, so please read below to see our shipping details. Our customers are our number one priority and we want to make sure your order is shipped to you as soon as possible!
Shipping Rates:
We currently only offer one flat rate $7.00 USPS Priority Mail shipping option.
Delivery:
All orders are shipped via USPS Priority Mail. Once the package is on the truck, there is a 2-4 business day estimated arrival time. However, these orders do NOT have a guaranteed delivery date. Shipping may exceed 4 days as USPS does not deliver on Sundays or holidays.
*Please note that HerringStone's does not guarantee shipping on Saturdays and does not ship on Sundays or holidays.
*While we will do all that we can to ensure your order is delivered on time, HerringStone's cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
*Pick up orders can be processed outside of our set shipping days, please email herringstonesCS@gmail.com to make these accommodations!
*Some Items may be shipped separately due to stock of inventory.
When will my order ship?
All orders shipped on mondays and wednesdays of each week. Our friends at USPS pick up our shipments at the end of every Monday and Wednesday. We also try our best to dispatch orders that are ready to ship every afternoon before 3:45pm CST, Monday & Wednesday.
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