- RETURN POLICY
EXCHANGE ONLY POLICY:
Please be advised that all homecoming suits and homecoming hats are excluded from our return policy for refund/store credit. If you are not 100% satisfied with your homecoming suit, please contact HerringStone’s customer service to exchange for another style. If you are purchasing this product as a homecoming suit please email our customer service rep at herringstonesCS@gmail.com to ensure proper notations are made!
All online return requests must be made within 17 days of the order being placed. After the return has been approved, please make sure it is delivered back to us within 14 days. Returns that exceed this limit will not be accepted. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. After 20 days, we are unable to accept returns on any purchases. Once a return is delivered, please allow 5 business days for it to be processed.
Online returns are eligible for a refund of item(s) to the original form of payment (excludes shipping) OR an exchange of the item(s).
- Homecoming Suits
- Homecoming Hats
- Swimwear / Bodysuits
- Sale items
- Items purchased with a discount code/temporary sale of 30% off or more.
*Original shipping fees are non-refundable.*
We currently only offer one flat rate $7.00 USPS Priority Mail shipping option.
All orders are shipped via USPS Priority Mail. Once the package is on the truck, there is a 2-4 business day estimated arrival time. However, these orders do NOT have a guaranteed delivery date. Shipping may exceed 4 days as USPS does not deliver on Sundays or holidays.
*Please note that HerringStone's does not guarantee shipping on Saturdays and does not ship on Sundays or holidays.
*While we will do all that we can to ensure your order is delivered on time, HerringStone's cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
Where do you ship to?
We currently only ship within the United States.
“The ability to find an outfit online, trust that it is great quality and have it shipped before the weekend is top notch customer service! HerringStone's has and always will be a business that excels in always exceeding their customers' expectations. I do not live in a city with one of their stores, so I love still being able to wear their clothes and have the order at my door without ever having to track the shipping time!”
“The dresses I ordered are so cute! The Customer Service was Excellent! The shipping was Fast! Herringstones Boutique is the Best online shopping experience I ever had! They are the Best! I'm so happy to have found Herringstones Boutique, and plan to shop again soon!”