RETURN POLICY

At HerringStones, we're committed to your satisfaction! We want you to be happy with your purchases, and ensure you feel confident in our online shopping and return policies in case they don't work out! Please review our full return policy details below.

We offer EXCHANGE or STORE CREDIT for returns. All return requests must be made within 17 days of the order being received. Items must be returned to us within the 17 days. Returns that exceed this limit will not be accepted. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. Once a return is delivered, please allow 5 business days for it to be processed. An online gift card will be issued to the email address listed on the order. *Original shipping fees are non-refundable.*

Each item must be returned to us in the condition they were received in. Items must be returned unworn, unwashed and smoke, deodorant and perfume free.  Make-up free & stain free.  All original tags must be attached. Shoes must be returned in their original shoebox.  We reserve the right to refuse a return if these conditions are not met. 

The following items are FINAL SALE and cannot be returned:

• Homecoming Suits (exchange only see details below)
• Homecoming Hats (exchange only see details below)
• Swimwear / Bodysuits
• Sale items
• Mystery Box Items
• Doorbuster Deals
• Items purchased with a discount code/temporary sale of 30% off or more. 

START YOUR RETURN HERE!

 

HOMECOMING SUIT/HAT EXCHANGE ONLY POLICY:

Homecoming suits are excluded from any discounts and/or discount codes.

Please be advised that all homecoming suits and homecoming hats are excluded from our return policy for store credit. If you are not 100% satisfied with your homecoming suit, please contact HerringStone’s customer service to exchange for another style. If you are purchasing a product as a homecoming suit please email our customer service rep at herringstonesCS@gmail.com or call or text 225-278-4823 to ensure proper notations are made!