Kensington Heel, BLACK
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Product Details
The Kensington Heel is the classic black heel every closet needs. It comes in a soft, matte faux suede with a sleek pointed toe and open sides for a flattering, leg-lengthening look. A slim ankle strap with a covered buckle keeps it secure, and the sturdy block heel gives you height while staying comfortable from your morning meeting to dinner out.
Wear them with tailored trousers and a blouse for the office, or with a little black dress for holiday parties, weddings and date night. They also dress up straight-leg jeans and a sweater for brunch, and work with skirts, sets and suiting all year long. Black goes with everything, from camel and cream to jewel tones and animal print. A structured bag and gold jewelry finish the look.
- Pointed Toe
- Open Sides
- Ankle Strap with Covered Buckle
- Block Heel
- Matte Faux Suede
We want you to love what you bought. If something doesn't work out, here's how returns work.
Return windows at a glance
| Where you bought it | Return window | You receive | Where you can use the credit |
|---|---|---|---|
| Online (website or app) | 17 days from delivery | Exchange or store credit | On the platform you bought from (website or app); not in stores |
| Invoice or phone order | Postmarked within 14 days of delivery | Store credit | At the store that shipped your order |
| In store | 7 days from purchase, at the store where you bought it | Store credit | At the store where you bought it |
Online returns
We offer exchanges or store credit on online orders. Request your return within 17 days of receiving your order, and make sure it's back to us within that same window. Returns received after 17 days, or items that don't meet the conditions below, will be shipped back at your expense.
Once your return is delivered to us, please allow 1–3 business days for processing. Store credit is sent as an online gift card to the email address on your order.
Store credit is issued on the platform you bought from: purchases on our website get website credit, and purchases in our app get app credit. Online store credit can't be used in our stores.
Invoice and phone orders
Returns postmarked within 14 days of delivery are eligible for store credit. This includes items bought through a PayPal invoice. Credit can be used at the store that shipped your order and never expires.
In-store purchases
In-store purchases can only be returned to the store where you bought them. Bring or ship your item back to that store within 7 days of purchase for store credit. Credit can be used at that same store and never expires.
Return conditions
Items must be returned in the condition you received them: unworn, unwashed, and free of makeup, stains, deodorant, perfume and smoke, with all original tags attached. Shoes must come back in their original box. We reserve the right to refuse a return that doesn't meet these conditions.
Final sale
These items can't be returned:
- Sale items
- Swimwear and bodysuits
- Mystery box items
- Doorbuster deals
- Items bought with a discount code or temporary sale of 30% off or more
- Homecoming suits and hats (exchange only, see below)
Homecoming 2026 suits and hats: exchange only
Homecoming suits and hats can't be returned for store credit, and suits are excluded from all discounts and discount codes. If your suit isn't right, contact us to exchange it for another style. If you're buying a suit for homecoming, email herringstonesCS@gmail.com or call or text 225-278-4823 so we can note your order.
Shipping costs
Original shipping fees aren't refundable, and return shipping is the customer's responsibility. We recommend a trackable shipping method; we're not responsible for returns lost in transit.
Damaged, defective or missing items
We check every order before it ships, but mistakes happen. Report damaged, defective or missing items within 3 days of delivery by emailing herringstonesCS@gmail.com with a photo, your full name and your order number. Please report before wearing the item, and leave the tags on.
Price adjustments
We can't offer price adjustments if an item is marked down after you buy it, or for promotions that started after your order. During a promotion, make sure your discount is applied before you check out.
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